Trust Center
UserTesting, UserZoom, and EnjoyHQ maintain a formal cybersecurity program designed to safeguard the confidentiality, integrity, availability, and privacy of our systems and the data we store and process.
Use this Trust Center to learn about our security posture and request access to our security documentation (some of which requires a signed NDA to download).
This portal covers the UserTesting, UserZoom and EnjoyHQ product suite.
Email us at security@usertesting.com if you have any additional questions not answered by this portal.
Microsoft
Walmart
Zendesk
Canva
HelloFresh
HP
Subway
GoDaddy
ATB Financial
Alaska Airlines
Our Trust Center has been updated to include the following 2024 audit reports and certifications for UserTesting Human Insights Platform and UserZoom UX Research Platform:
- SOC 2 Type II
- ISO/IEC 27001:2022 - Information Security Management System
- ISO/IEC 27701:2019 - Privacy Information Management System
Welcome to our new security trust center. This profile covers the UserTesting, UserZoom, and EnjoyHQ product suite. Access to some documents may require a signed NDA to access/download. For existing customers, you may request access to documents for immediate download.
If you need help using this Trust Center, please contact us.
If you think you may have discovered a vulnerability, please send us a note.